Motorola S9-HD Bluetooth Stereo Headphones User Reviews
|
 |
|
| Own this product? |
|
| Add your rating now: |
|
|
|
|
|
|
 |
The Idea Of Wireless Headphones Sounds Good, Until You Actually Hear Them
User: Nathan Daniels, Jul 11, 2009
Pros: Lightweight, comfortable, decent battery life
Cons: Battery is not replaceable, audio is worse than Apples included headphones
I bought these to use with my iPhone 3G after the 3.0 software release. I assumed the "HD" meant that the audio quality would be good. Its not. If youre wondering what these sound like, just imagine re-encoding all of your music at 64 kbps MP3. Really, its that bad. For podcasts, movies, or TV shows, Im sure these sound fine. But for music, they sound pretty darn bad. You know how most people think the included Apple earbuds have poor sound quality? I was hoping these would sound at least as good as the Apple ones (you know, because theyre three times as expensive) but the Apple ones have better sound. Im pretty sure the sound quality problem is in the wireless transmission, and not the little speakers. Ive read some about how A2DP works, and it should be possible to get better quality audio to transfer. Im not sure if its a limitation of the iPhone 3G or the S9-HD, but for anyone who cares about audio quality at all, these two devices do not sound good together.
Poor Quality & Customer Service - Buyer Beware!
User: Dwight Linden, Jul 28, 2009
Pros: Great sound when they actually worked
Cons: You cant sweat in them! Terrible customer support!
After the first use my headset went bad - sound/button problem because I used them while sweating. I used them when working out and like so many complaints I found after doing a google search, only the volume down button worked. Plus, my charge was only lasting 1 hour. I tried using the headphones a few more times but it is pretty pointless to use them when the sounds is so low that you need complete silence all around you to hear anything.
I tried using mine in the gym and when bicycling.
Evidently, you cant let any sweat get on the headphones, or the buttons go bad. Even though the box says these are sweat-resistant and they have a David Beckham limited edition, which is targeted at sports-minded people, these things dont stand up to even mild sweat!! Do a google search to see how many complaints there are about these headphones. This sweat problem has been around since the S9 and the problem is still not fixed in the S9-HD version! Dont they field-test these things or dont they care about quality control at the factory in China where these are produced??? Plus, see the YouTube video which shows one recommended work-around by spraying the headphones with hairspray before using, in order to creat a type of protective sealant against any form of perspiration.
Additionally, Motorola support is pretty useless. After making it through the voice-activated call-screening system I received "help" from a tech who really didnt seem very keen in helping me. My problem is that I bought my headsets when back home in the US, but I live and work overseas. Motorola, for being an international company, does not provide INTERNATIONAL support!!!! When I repeatedly asked to speak with his supervisor, he refused and said they have no supervisors available. After the 5th request to speak with a supervisor I gave up on that idea. He finally relented from my insistence and told me that they will ship me a replacement product to a relatives address in the US (great... now I have to wait until December to have my second pair break within a few days!!).
I will repeat the refrain of so many others. DONT BUY THIS PRODUCT and avoid the hassles of dealing with poor product quality and poor support.
By the way, in my google search I came across so many complaints of people replacing these headphones between 3 and 13(!!!!) times!!!!
The iMore store
